New customers no longer need to physically present identification documents
24 July, 2014 - It's even easier to sign up and transfer money internationally after a new agreement between international payments specialist NZForex and RealMe, to use its online identification service.
NZForex, a wholly owned subsidiary of the ASX listed OzForex Group Ltd (ASX: OFX), helps thousands of New Zealanders transfer money every year. Now through RealMe, a New Zealand government and New Zealand Post initiative, new customers can avoid having to go through physical idenfication processes when signing up to send money overseas.
OzForex Group Ltd CEO Neil Helm says the new secure service is important to the business because it provides New Zealand customers with greater convenience by simplifying the sign up process.
“We believe our customers will welcome the additional convenience. For customer with a RealMe identity they no longer have to fax or scan identity verification documents to sign up for the service.”
“By streamlining the on boarding process further it improves our efficiency, reduces administrative costs and minimises risk from the transaction process.”
Having won the Australian Growth Company of the Year Award in October 2013, the OzForex Group continues to grow rapidly. During the 2014 financial year it increased turnover by 49% to almost NZ$15 billion in transactions from a total of 581,000 international money transfers.
New Zealand Post Head of Agency Services Mandy Smith says they’re particularly pleased that a company acknowledged for innovation has recognised the benefits of RealMe.
“Big banks and financial service companies have been the early adopters of RealMe. We’re also now receiving enquiries from a wide range of other sectors keen to benefit from the risk reduction and business process improvements RealMe provides, while giving a greater digital customer experience to their customers.”
Mandy Smith says NZForex is also the first to sign-up for the new Datacom hosted integration to the RealMe service. This solution meant that NZForex could get to market quickly with minimal effort and investment on their side.
“We are delighted to have provided Datacom’s latest SaaS offering, the Cloud Identity Integrator to NZForex. What is most exciting about this gateway solution to RealMe is that it provides a unique method to rapidly access the full suite of RealMe services simply, quickly with zero capital expense,” says Datacom Director, Alastair Turrell.
Richard Foy, head of Digital Transformation at the Department of Internal Affairs says “it’s fantastic NZForex is taking this innovative step for their customers. We know having a verified identity makes life much easier for consumers.”
The NZForex brand has been operating since 2001 and is a wholly owned subsidiary of OzForex Group Limited, a global provider of online international payment services for consumer and business clients. The platform powers international money transfer services of Travelex, MoneyGram, ING Direct, Macquarie Bank and other international financial institutions. Established in 1998 with the aim of providing clients with a better deal, it has offices in Auckland, Sydney, Toronto, San Francisco, London and Hong Kong.
The OzForex Group also provides services under the brands OzForex, UKForex, CanadianForex, USForex, Tranzfers and ClearFX. The parent company, OzForex Group Limited, is a publicly listed entity with shares traded on the Australian Securities Exchange under the code "OFX".
Media enquiries please contact: Jim Vrondas, OzForex, +61 2 8667 8091, JimVrondas@ozforex.com.au
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