Safety of Your Money

The security of funds is essential to our business, so we understand you will want to seek assurances that your money is safe. To assist you in this, here is some information on who we are and how we do business:

Part of a Global Company

NZForex is part of the OzForex Group, which provides foreign exchange services to customers across 6 continents.

  • 581,000 fund transfers last year
  • AUD 13.6 billion in foreign exchange transactions last year
  • 2 million website visits each month

The Group employs over 200 staff and has offices in Toronto, San Francisco, London, Sydney, Hong Kong, and Auckland.

Strong Financials

A summary of the Group’s financial results for the year ending 31 March 2013

  • Revenue                        $52.1m
  • Earnings before tax     $24.2m
  • Net assets                    $30.8m

Each year we are audited by PriceWaterhouseCoopers. View the latest OzForex consolidated financial statements

Strict Adherence to Local Regulations

We are fully licenced in each of the jurisdictions where we operate, and comply with all local rules and regulations. In New Zealand, NZForex is registered as a financial service provider on the Financial Service Providers Register (established by the Financial Service Providers (Registration and Dispute Resolution) Act 2008).

Low Risk Business Model

Our business model is inherently a low risk one. By offering a deliverable-only foreign exchange service we do not take positions in the market ourselves, so we assume very little transactional or market risk.

Website Security

Our secure online platform uses minimum 2048 bit SSL certificates to encrypt traffic and Thawte online security and protection.

Risk Management Policies and Procedures

Macquarie Bank in Australia is a major shareholder in the OzForex Group. While our operations are not supervised, and our liabilities are not guaranteed, in any way by Macquarie, we have adopted the bank's global risk management policies and procedures.

Proven Track Record

NZForex have been focussed on customer satisfaction since 2001. Here’s what some of our customers have to say:

“I want to write you to thank you for the service I received on my recent UK/NZ transaction. It was nothing short of absolutely superb. I don't think I have ever received such excellent service ever in any domain.”

“Thank you for your assistance in this transfer.  Actually setting up and completing the transaction was very simple indeed, I will recommend you and your company if I hear of someone in a similar situation. It was all so simple and fast and when you compare to High street banks the rate is very competitive.”

Read more customer comments

 

 

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IMPORTANT: This service is provided by NZForex Limited (CN: 2514293). NZForex is registered as a financial service provider under the Financial Service Providers (Registration and Dispute Resolution) Act 2008.
The information on this website does not take into account the investment objectives, financial situation or needs of any particular person. NZForex makes no recommendations as to the merits of any financial product referred to in this website.
Please read our Product Information document for a detailed explanation of the services we provide.